Terms and Condition

Please read these Terms and Conditions (“Agreement”) carefully before using Our crawfish, crab, and shrimp website (“Website”). This Agreement sets forth the legally binding terms and conditions for your use of the Website and any related services provided by us.

1. Acceptance of Terms: By accessing or using the Website, you agree to be bound by this Agreement. If you do not agree with any part of the Agreement, you must not use the Website.

2. Products and Services:a. Our Website offers a selection of crawfish, crab, and shrimp products for sale. The availability of products is subject to change without notice. b. We strive to provide accurate product descriptions, prices, and availability. However, we do not warrant that the information on the Website is error-free, complete, or current. c. We reserve the right to limit the quantities of products available for purchase and to refuse or cancel any order at our discretion.

3. Ordering and Payment: a. To place an order, you must provide accurate arnd up-to-date information, including your name, shipping address, and payment details. b. By submitting an order, you authorize us to charge your provided payment method for the total amount of the order, including product cost, taxes, and shipping fees. C. We accept various payment methods, and all transactions are processed securely.

4. Shipping and Delivery: a. We strive to ship orders promptly and deliver them within the estimated timeframes. However, delivery dates are not guaranteed and may be subject to unforeseen delays. b. Shipping costs and delivery options will be displayed during the checkout process. You are responsible for providing a valid shipping address and ensuring someone is available to receive the package.

5. Returns and Refunds: a. We take pride in the quality of our products. If you receive a damaged or incorrect item, please contact our customer service within 24 hours of delivery to arrange for a return or replacement. b. We do not accept returns or provide refunds for products due to a change of mind or if you simply do not like the taste or texture.

6. Intellectual Property: a. The content on the Website, including text, images, logos, and trademarks, is protected by intellectual property laws and is owned or licensed by us. b. You may not modify, reproduce, distribute, or use any content from the Website without our prior written consent.

7. Limitation of Liability: a. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the Website or any products purchased through it. b. We make no warranties or representations about the accuracy, reliability, or completeness of the content on the Website or the suitability of the products for your specific needs.

8. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where we are located, without regard to its conflict of laws principles.

9. Modification of Terms: We reserve the right to modify or update this Agreement at any time without prior notice. It is your responsibility to review the Agreement periodically for changes. Your continued use of the Website after any modifications constitute acceptance of the updated Agreement.

10. Severability: If any provision of this Agreement is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

By using our Website, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you have any questions or concerns, please contact our Customer service before proceeding.

Customer Service Calls

We want to give you quality customer service. To do that, we need to be able to train and monitor our customer service representatives. Therefore, by placing an order with Louisiana Crawfish and seafood shop , you give us your authorization and consent to record and monitor your telephone calls with our customer service representatives.

Cancellation Policy

Please place your order carefully, because Louisiana Crawfish and seafood shop does not allow order cancellations; once you place an order, it is usually filled and shipped within a few minutes. We do our best to help our customers, but sometimes we fill and ship your order so quickly that it is out the door before we can locate it.

If you refuse to accept delivery of an order that you placed, then we must charge you the full cost of shipping plus a restocking fee equal to 10% of the value of my order. In this instance, the “full cost of shipping” is the cost to ship from our warehouse to your house, plus the cost to ship back to our warehouse (cost to ship back is the same cost as initial shipping). You will receive back the remainder of your original payment (minus shipping and restocking amounts, as explained above) as a store credit. You will not receive a refund.

Delivery

By placing an order with our website, you agree that once your order has been delivered to the shipping address, title changes from Louisiana Crawfish and seafood shop  to you and you are solely responsible for your products.

Class Action Waiver

All legal actions brought by you must be brought on an individual basis. You may not consolidate legal actions, or bring legal actions as a representative or member of a class. By ordering products from Louisiana Crawfish and seafood shop you acknowledge, agree, and affirm that you are knowingly, voluntarily, and permanently waiving your right to bring federal, state, or local claims as part of, or on behalf of, any class or any other individuals.

Tax Notification

We may be obligated to collect sales tax on your order depending on your state’s laws.

 

Want to know about our events?

Get weekly email